About Us

Robert is nothing less than tremendous! Our septic backed up the night before we were leaving on vacation. This was not surprising because he had given us a heads up after a previous repair that replacing the septic field was inevitable but the timing couldn’t have been worse. Robert did not hesitate to come out right away to troubleshoot the problem and walk us through the options for replacing the septic field, which needed remediation, and the interim measures to keep us running. He was kind, patient and provided superior service. We highly recommend him for all your septic needs.

I called four different plumbing and seltic companies. After finding Septic Authority i was elated to finally find someone who actually takes our interest at heart. Designed our new system for us, handled our permit application and installed our new septic system. Amazing work and finishing. Strongly recommend.

We had a slow leak in our main bathroom tub faucet. Robert was thorough and got the job done quickly. He explained the process, reviewed his work and made sure we were happy with his workmanship.

Thanks to Plumbing Authority Inc for generous donation of a drain cleaning to United Way Silent auction which I won. Great service on time even during a snow storm. Recommend them if you are in need of a plumber

On Monday Nov. 21st we experienced a back up of our sewage system which resulted in closing our business for the day. A plumbing company that was recommended to us, came to take care of the issue. At 4pm the plumber left to call his supervisor for help and never came back. The Landlord arranged for another plumber to come at 7pm. This plumber appeared to be tipsy and the Landlord sent him away. We arranged for Robert to come the next day at 6:00am (as a special favour to us). Robert had the issue solved within 2 hours and we were open for business by 8am. THANK YOU ROBERT! YOU ARE THE BEST IN THE INDUSTRY BECAUSE OF YOUR KNOWLEDGE, QUALITY WORKMANSHIP AND SUPERIOR SERVICE.

This is the second time I have called Robert from Plumbing Authority Inc. This time he replaced an old toilette, changed the faucets in our bathrooms and replaced the shower in the master bathroom. He's professional, doesn't leave a mess and even takes away the old toilette instead of leaving it at the side of the road like our neighbours experienced with their plumbers.